Read this
What this is — and isn't.
Direct terms about what LandlordOS can and can't do for you. This disclaimer governs your use of the Service alongside the Terms.
- Effective
- May 29, 2026
- Last updated
- May 29, 2026
- Applies to
- landlordos.net & the LandlordOS service
- Questions
- legal [at] landlordos [dot] net
01 — Not a law firm
LandlordOS is not a law firm.
LandlordOS provides compliance information and workflow tools for residential landlords. LandlordOS is not a law firm. LandlordOS does not provide legal advice. Nothing displayed by the Service is legal advice, and no attorney-client relationship is created by your use of the Service.
The text on this site, the determinations the engine produces, the documents it generates, the citations and source links it surfaces, and the education panels it displays are informational content based on publicly available legal materials. They are not a substitute for the advice of a licensed attorney about your specific situation. If you have a legal question, consult a licensed California attorney who practices landlord-tenant or housing law.
02 — What the engine does
What the Service does — and doesn't — decide.
The Service runs a structured rule set against the property details you enter and produces a list of obligations that, given those details and that rule set, may apply. This is a structured surfacing of published material — not a legal determination.
The Service produces three confidence states for any obligation it surfaces:
Determined
The engine resolved the rule against inputs it treated as authoritative. This is the cleanest path the Service produces. It still depends on the underlying rule data and on the inputs being correct.
Provisional
The engine resolved the rule, but one or more inputs were self-reported and not verified against an authoritative source. The Service is signaling that the determination depends on something you should confirm.
Needs Review
The engine has flagged the rule for human judgment — typically because an exemption was claimed that cannot be verified from your inputs, because inputs conflict, because the rule contains a genuine gray area, or because the penalty for getting it wrong is significant and there is doubt in your inputs.
The Service does not represent that Provisional or Determined results are legally correct. The Service does not represent that “Needs Review” flags identify every situation requiring legal advice. For any decision with legal consequences — including evictions, rent increases, lease termination, market withdrawal, and disputes — you should consult a licensed attorney before acting, regardless of what state the Service displays.
03 — Data
Ordinance data is provided 'as is'.
The Service surfaces summaries, citations, and source links for ordinances and statutes affecting residential rental property. This data is currently pending formal legal review. Some specific limits:
- The rule set is a structured representation of published material; structuring necessarily simplifies. The simplification may omit nuances that matter to your specific property.
- Effective dates, percentages, dollar amounts, and procedural requirements change. The Service may not reflect the most recent state of the law for a given rule.
- The Service does not currently cover every ordinance, statute, regulation, or local rule that may apply to a residential rental property in Los Angeles or anywhere else. Coverage is being built and is incomplete by design during the prototype phase.
- Where the Service displays a citation, you should read the cited source before relying on it. The Service's summary is not a substitute for the source.
04 — Documents
Generated documents are not legal filings.
The Service may produce documents — postings, notices, disclosures, audit records — for your use. These documents are informational and procedural artifacts.
The Service does not file documents with any agency on your behalf. The Service does not sign documents on your behalf. The Service does not warrant that any generated document will satisfy any specific legal requirement, will be accepted by any agency, or will be enforceable in any proceeding.
Where the Service generates a document based on an official form (for example, a Los Angeles Housing Department posting), the Service injects your property details into the form. The Service does not author the underlying legal language. If the underlying form changes, the Service's version may become outdated.
05 — Audit log
Audit records are records — not proof of compliance.
The Service maintains a timestamped log of actions you take within it: marking obligations complete, uploading proof files, dismissing flags. These records are records of what you did inside the Service. They are not proof that you complied with any law, and they are not warranted to be admissible in any proceeding.
Audit records may help you reconstruct what you did and when. Whether that reconstruction is accepted as evidence in any proceeding is a separate question that depends on the rules of evidence, the venue, and the proceeding.
06 — Inputs
Inputs drive outputs.
The Service's outputs depend on the inputs you provide. If you enter an incorrect year of construction, an incorrect property type, an incorrect owner-occupancy status, or any other inaccurate detail, the Service will produce determinations that are wrong as applied to your real property. You are responsible for the accuracy of inputs.
Where the Service can suggest an authoritative source for an input — for example, ZIMAS for build year and RSO status, the Los Angeles County Assessor for assessor records — use the authoritative source. Owner recollection is frequently inaccurate, and the Service will treat your typed input as self-reported and will flag any determination that depends on it.
07 — Get an attorney
When you must get an attorney.
Get a licensed attorney before any of the following:
- Serving any eviction notice
- Filing any Ellis Act, demolition, or government-order eviction
- Withdrawing units from the rental market
- Entering into a tenant buyout
- Serving rent increases on rent-stabilized units where the increase amount or notice form is in any way uncertain
- Pursuing any action where a tenant has raised a habitability, retaliation, harassment, or discrimination claim
- Responding to any LAHD investigation, complaint, or citation
- Any situation in which the Service displays a “Needs Review” flag and you intend to act anyway
This is not a complete list. When in doubt, get an attorney.
08 — No reliance
Don't rely solely on this Service.
You agree that you will not rely solely on the Service for any decision with legal, financial, or operational consequences. You will independently verify any material obligation before acting on it. You will consult appropriate licensed professionals — attorneys for legal questions, accountants for tax questions, property managers for operational questions, and so on.
By using the Service, you acknowledge that you have read this Compliance Disclaimer and that you understand what the Service is, what it isn't, and what it cannot decide for you.